Where to ask

• Use Avastick Tickets for issues that need files, screenshots, longer follow-up, or a tracked resolution.

• Use the Avastick Manual if you want a quick overview of how the ticket workflow works.

What helps us most

• Product name and version

• Blender version

• Operating system

• What you expected to happen

• What happened instead

• Steps to reproduce the issue

When files are involved

• Attach a reduced demo file whenever possible.

• Strip unrelated content before uploading.

• Add screenshots if the issue is easier to show than to describe.

Purchase and account issues

• If the issue is about downloads, renewals, or account linking, mention where the purchase was made.

• If you purchased in Second Life, include the avatar name that made the purchase.